Refund policy

Items You Decide Not to Keep - You may return items you decide not to keep within 90 days, providing these items are unused, and in the same condition as received. 

1. If we sent you the wrong item or you received a damaged or defective product, please contact us at 818-318-1110 or sales@stiffie.com so we can correct the problem immediately at our expense.
2. Returns must be received within 90 days of your original invoice date. Please call or email if it is past your return window.
3. Returned items must be unused and with the original packaging. (This does not apply to defective or damaged items.)
4. We will refund your original payment method for the amount you paid for the items. Shipping charges are non-refundable.
5. If you Are Not Satisfied With an item, we want to quickly make things right. We will replace or exchange the item or refund the amount you paid. You may return items that are unsatisfactory within 90 days if they are unused and in their original packaging.